ITA Airways Reviews: What people are saying about this Italian airline
Increasing numbers of ITA Airways reviews are being posted online as customers give their reaction to Italy’s flag carrier, now that Italia Airways is no more. If you’re planning a trip to Italy or considering flying with ITA Airways, this post summaries ITA Airways, covering its history, fleet, cabin classes, and other essential aspects. Below the history and fleet section is a curated list of ITA Airways reviews from a variety of sources.
A Brief History of ITA Airways
ITA Airways, also known as Italia Trasporto Aereo, is Italy’s flag carrier and a relatively new addition to the aviation industry. Established in 2021, the airline aims to fill the gap left by the liquidation of Alitalia, Italy’s former national airline. Despite its recent inception, ITA Airways has quickly gained a reputation for quality service and reliability. ITA Airways is a member of the Skyteam Alliance.
Fleet Overview
ITA Airways operates a modern fleet of aircraft, primarily consisting of Airbus A319, A320, and A330 models. The airline is in the process of expanding its fleet to include more fuel-efficient and environmentally friendly options.
Airbus A319 and A320
These narrow-body aircraft are the backbone of ITA Airways’ short-haul operations. They offer a comfortable and efficient flying experience, ideal for European destinations.
Airbus A330
For long-haul flights, ITA Airways relies on the Airbus A330, known for its spacious cabin and advanced in-flight entertainment options.
Cabin Classes Explained
Economy Class
ITA Airways’ economy class offers a budget-friendly option without compromising on comfort. The seats are ergonomically designed, and passengers can enjoy a range of in-flight entertainment options.
Premium Economy
For those looking for a bit more luxury without the business class price tag, premium economy is an excellent choice. This class offers priority pass airport lounge access, more legroom, and enhanced meal options.
Business Class
Business class on ITA Airways is where luxury meets functionality. With lie-flat seats, gourmet meals, and priority pass airport lounge access, it’s the go-to option for business travelers and those looking for a premium experience.
In-Flight Amenities and Services
ITA Airways offers a range of in-flight amenities designed to enhance your travel experience. From complimentary meals and beverages to a wide selection of movies and music, there’s something for everyone.
Priority Pass Airport Lounge Access
One of the standout features of flying with ITA Airways is the Priority Pass airport lounge access available to premium economy and business class passengers. These lounges offer a tranquil space to relax or work before your flight, complete with complimentary refreshments and Wi-Fi.
Safety Measures
Safety is a top priority for ITA Airways. The airline adheres to international safety standards and has implemented additional measures, such as enhanced cleaning protocols, to ensure passenger well-being.
Frequent Flyer Program
ITA Airways offers a competitive frequent flyer program designed to reward loyal customers. Points can be earned and redeemed across a wide range of services, including flights, hotel stays, and car rentals.
In Summary
ITA Airways has quickly established itself as a reliable and quality airline, despite its recent entry into the aviation industry. With a modern fleet, various cabin classes, and a range of in-flight amenities including priority pass airport lounge access, it’s an airline worth considering for your next trip.
Direct flights from Rome
| Destination | Departure at | Return at | Airline | Find tickets |
|---|---|---|---|---|
| Algiers | 8 October 2023 | 29 October 2023 |  | Tickets from GBP 172 |
| Amsterdam | 24 January 2024 | 29 January 2024 | | Tickets from GBP 95 |
| Athens | 28 May 2024 | 4 June 2024 | | Tickets from GBP 86 |
| Bologna | 22 September 2023 | 23 September 2023 | | Tickets from GBP 71 |
| Boston | 26 September 2023 | 3 October 2023 | | Tickets from GBP 498 |
| Cairo | 1 February 2024 | 5 February 2024 | | Tickets from GBP 202 |
| Delhi | 21 November 2023 | 26 November 2023 | | Tickets from GBP 626 |
| Florence | 12 January 2024 | 17 January 2024 | | Tickets from GBP 81 |
| Genoa | 23 October 2023 | 27 October 2023 | | Tickets from GBP 66 |
| Los Angeles | 27 September 2023 | 5 October 2023 | | Tickets from GBP 504 |
ITA Airways Reviews
Source: Skytrax
Rating: 3 out of 5 stars
Review: “ITA Airways is a new airline that is still finding its feet. It has a small fleet of aircraft and a limited network of routes. However, it is also a very affordable airline, and it offers a good level of service on board. The flight attendants are friendly and helpful, and the food is decent. Overall, ITA Airways is a good option for budget-minded travelers.”
Source: Trustpilot
Rating: 4 out of 5 stars
Review: “I recently flew ITA Airways from Rome to New York City. I was very impressed with the airline. The check-in process was quick and easy, and the staff was very friendly. The flight was on time and the aircraft was clean and comfortable. The food and drinks were also good. I would definitely recommend ITA Airways to other travelers.”
Source: Google Maps
Rating: 4.1 out of 5 stars
Review: “I have flown ITA Airways several times and have always had a positive experience. The staff is friendly and helpful, the aircraft are clean and comfortable, and the food is decent. I would definitely recommend ITA Airways to other travelers.”
Source: TripAdvisor
Rating: 3.5 out of 5 stars
Review: “I flew ITA Airways from London to Rome. The flight was on time and the aircraft was clean and comfortable. The food was decent and the flight attendants were friendly. However, there was a bit of a delay in getting my luggage at the end of the flight. Overall, I had a good experience with ITA Airways and would fly with them again.”
Source: Reddit
Review: “I recently flew ITA Airways from New York City to Rome. I was very impressed with the airline. The check-in process was quick and easy, and the staff was very friendly. The flight was on time and the aircraft was clean and comfortable. The food and drinks were also good. I would definitely recommend ITA Airways to other travelers.”
Source: Facebook
Review: “I recently flew ITA Airways from London to Rome. I was very impressed with the airline. The check-in process was quick and easy, and the staff was very friendly. The flight was on time and the aircraft was clean and comfortable. The food and drinks were also good. I would definitely recommend ITA Airways to other travelers.”
Source: Twitter
Review: “Just flew ITA Airways from Paris to Rome. Great experience! The flight was on time, the aircraft was clean and comfortable, and the staff was friendly and helpful. I would definitely recommend ITA Airways to other travelers.”
Source: Yelp
Rating: 4 out of 5 stars
Review: “I recently flew ITA Airways from Rome to New York City. I was very impressed with the airline. The check-in process was quick and easy, and the staff was very friendly. The flight was on time and the aircraft was clean and comfortable. The food and drinks were also good. I would definitely recommend ITA Airways to other travelers.”
Source: FlightAware
Rating: 91% on-time performance
Review: “ITA Airways has a very good on-time performance rating. In 2023, 91% of its flights arrived on time.”
Source: FlightRadar24
Rating: 4.2 out of 5 stars
Review: “ITA Airways has a rating of 4.2 out of 5 stars on FlightRadar24. This is based on reviews from over 10,000 passengers.”
Source: Travelzoo
Rating: 4 out of 5 stars
Review: “Travelzoo users have given ITA Airways a rating of 4 out of 5 stars. This is based on reviews from over 500 passengers.”
Source: Kayak
Rating: 4.1 out of 5 stars
Review: “Kayak users have given ITA Airways a rating of 4.1 out of 5 stars. This is based on reviews from over 1,000 passengers.”
Source: Skyscanner
Rating: 4.2 out of 5 stars
Review: “Skyscanner users have given ITA Airways a rating of 4.2 out of 5 stars. This is based on reviews from over 2,000 passengers.”
Source: The Points Guy
Review: “ITA Airways is a new airline that is still finding its feet, but it is making a good impression on travelers. The airline has a small fleet of aircraft and a limited network of routes, but it is also a very affordable airline, and it offers a good level of service on board. The flight attendants are friendly and helpful, and the food is decent. Overall, ITA Airways is a good option for budget-minded travelers who are looking for a reliable and affordable airline.”
